As home improvement demand ramps up for the spring season, we’re seeing more and more warnings to avoid general contractor scams. Organizations that record client reviews, like the Better Business Bureau’s Scam Tracker, report that home improvement scams are on the rise, with alarmingly high success rates. While we suggest heading over to their page for specific accounts of scams in the Lower Mainland, we’ve compiled our best industry tips to make sure you get what you sign up for.
1. Too good to be true, probably is
Keep this tip handy when it comes to nearly any product or service. If your contractor is offering an unusually low cost or short timeline, don’t let the convenience cloud your judgment. Extremely low initial quotes will rarely stay low as the project continues, and some scammers may provide shoddy work, create costly problems, or even take your money without completing the project. Scammers often have excuses for questionable pricing, or plan to use cheaper materials than discussed. More pricing scams include requiring disproportionally large deposits or cash-only payment.
2. Take time to decide
Pressure is a tactic scammers use to limit your decision and research time. If you feel that a contractor is giving you an unreasonably short amount of time to decide to move forward, or threatening to raise pricing, they could be attempting to shorten the amount of time you have to look into their shady business or credentials. Trustworthy general contractors will want you to be confident in your choice, and won’t encourage rushed decisions.
3. Cross-reference credentials
A reputable general contractor will always be happy to share their credentials and examples of their work with you. As an insured, bonded, and incorporated general contractor, 1364 Services is open and proud of our credentials! You can find our profile on Google My Business, Trusted Pros and multiple renovation platforms where our clients can post their testimonials. If you’re unsure if a general contractor’s licenses check out, don’t be afraid to ask for documentation, look into reviews on reputable sites, and cross-reference with licensing boards.
4. Get everything in writing
Written contracts are beneficial to all parties, if they plan on holding up their end of the deal. Verbal agreements are not legally binding and easily misunderstood. Contracts outline expectations, price, timeline, cost, payment schedule, and warranty. Having a written contract with your general contractor ensures that they receive timely payments, and you receive the outcome you anticipated. A lack of written contract leaves room for scammers to get payment without providing the expected results.
5. Don’t rush your research
Research everything, the good and the bad. Look into specific projects you are interested in, and the best and worst case scenarios. Identify appropriate pricing, reasonable expectations, and red flags. The BBB provides testimonials for individuals who have fallen prey to common home improvement scams in the Lower Mainland, which may help you recognize specific fraudulent businesses in future. On the other hand, read reviews of highly rated general contractors and see what made them trustworthy and effective.
We hope these tips help you look out for red flags in your home improvement journey, so you end up with the home of your dreams!
